Do you provide technical support and spare parts after purchase?
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- Issue Time
- Nov 13,2026
Yes. Professional and timely replies are our service commitment. Every order ships with a 1-year warranty, and we recommend 2% spare parts for emergency replacement.
Warranty
1 year warranty on our products, with every unit tested before shipping.
Spare parts
We strongly suggest 2% spare parts with each order - international replacement takes time, so on-site spares keep your hotel running.
Technical support
Support for installation, software setup and lock programming throughout your project.
Response speed
Clients cite our professional and timely replies - inquiries are answered quickly with solutions, not just quotes.
Include spare parts in your first order so replacements are ready before they are ever needed.
